Reinstating Member Access

How to reactivate an account once it has been suspended.

A member's account can be reactivated by following these steps:

  1. From the Admin Panel Dashboard tap on Members.
  2. Click on the member filter in the upper left and select Inactive from the dropdown.
  3. Find the member to reinstate and tap on Actions to the far right of their name.
  4. Tap on Reinstate from the dropdown
  5. Done! They now have access to platform again.

Note: This does not resend the Welcome Email. If you would like to send them a new welcome email you can do so directly from their account page in the Admin Panel.