How to reactivate an account once it has been suspended.
A member's account can be reactivated by following these steps:
- From the Admin Panel Dashboard tap on Members.
- Click on the member filter in the upper left and select Inactive from the dropdown.
- Find the member to reinstate and tap on Actions to the far right of their name.
- Tap on Reinstate from the dropdown
- Done! They now have access to platform again.
Note: This does not resend the Welcome Email. If you would like to send them a new welcome email you can do so directly from their account page in the Admin Panel.